{"id":1734,"date":"2024-08-28T16:12:03","date_gmt":"2024-08-28T19:12:03","guid":{"rendered":"https:\/\/www.nextcompany.com.br\/base-wcompany\/?p=1734"},"modified":"2025-02-28T14:17:42","modified_gmt":"2025-02-28T17:17:42","slug":"como-cancelar-uma-venda","status":"publish","type":"post","link":"https:\/\/www.nextcompany.com.br\/base-wcompany\/como-cancelar-uma-venda\/","title":{"rendered":"Como cancelar uma venda"},"content":{"rendered":"\n<p>Para cancelar uma venda com nota ou cupom fiscal, \u00e9 crucial observar os prazos estabelecidos. Para uma NF-e, o cancelamento pode ser feito at\u00e9 24 horas ap\u00f3s a emiss\u00e3o. No caso de uma NFC-e, o prazo \u00e9 de 30 minutos. Se esses prazos forem excedidos, ser\u00e1 necess\u00e1rio realizar uma devolu\u00e7\u00e3o da venda.<br>Caso a venda j\u00e1 tenha sido recebida do caixa, lembre-se de realizar o estorno da venda no caixa antes de fazer o cancelamento dela.<\/p>\n\n\n\n<p>Para cancelar uma venda, siga o caminho: <br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">1. Comercial \u2192 11. Movimenta\u00e7\u00f5es \u2192113. Gerenciar Vendas<\/mark>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"908\" height=\"472\" src=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-278.png\" alt=\"\" class=\"wp-image-1737\" srcset=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-278.png 908w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-278-300x156.png 300w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-278-768x399.png 768w\" sizes=\"auto, (max-width: 908px) 100vw, 908px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Preencha dos filtros e depois clique em Pesquisar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-279-1024x476.png\" alt=\"\" class=\"wp-image-1738\" srcset=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-279-1024x476.png 1024w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-279-300x140.png 300w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-279-768x357.png 768w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-279.png 1361w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Selecione a venda a ser cancelada, usando o bot\u00e3o editar, na primeira coluna do lado esquerdo da tela.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-280-1024x474.png\" alt=\"\" class=\"wp-image-1739\" srcset=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-280-1024x474.png 1024w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-280-300x139.png 300w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-280-768x355.png 768w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-280.png 1357w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Na tela seguinte, clique em Cancelar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-281-1024x474.png\" alt=\"\" class=\"wp-image-1740\" srcset=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-281-1024x474.png 1024w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-281-300x139.png 300w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-281-768x356.png 768w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-281.png 1360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Selecione o motivo do cancelamento e clique em Confirmar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-282-1024x473.png\" alt=\"\" class=\"wp-image-1741\" srcset=\"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-282-1024x473.png 1024w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-282-300x139.png 300w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-282-768x355.png 768w, https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-content\/uploads\/2024\/08\/image-282.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Para cancelar uma venda com nota ou cupom fiscal, \u00e9 crucial observar os prazos estabelecidos. Para uma NF-e, o cancelamento pode ser feito at\u00e9 24 horas ap\u00f3s a emiss\u00e3o. No caso de uma NFC-e, o prazo \u00e9 de 30 minutos. Se esses prazos forem excedidos, ser\u00e1 necess\u00e1rio realizar uma devolu\u00e7\u00e3o da venda.Caso a venda j\u00e1 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[58],"class_list":["post-1734","post","type-post","status-publish","format-standard","hentry","category-pedidos-e-vendas","tag-vendas"],"_links":{"self":[{"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/posts\/1734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/comments?post=1734"}],"version-history":[{"count":5,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/posts\/1734\/revisions"}],"predecessor-version":[{"id":1751,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/posts\/1734\/revisions\/1751"}],"wp:attachment":[{"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/media?parent=1734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/categories?post=1734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nextcompany.com.br\/base-wcompany\/wp-json\/wp\/v2\/tags?post=1734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}